Organisational
Behaviour

BUSINESS COLLECTION

Intro

Organisational behaviour is about life. It’s about people. It’s about how we behave. I bet you sometimes wonder why some people behave differently to others. Have you ever pondered things like:

Why do some people seem to get along with everyone?
Why do some people leave things to the last minute?
Why do some of us love social media while others avoid it?
How can we manage people effectively?

In this collection, we’re going to ask a lot of questions about people. This is because people matter. You can’t run a business without people. There is no such thing as an organisation without people, and how effective an organisation will be is largely down to the behaviours and decisions that people make.

Tracks

View micro lessons

Entrepreneurial Finance and Issuing Securities

View micro lessons

History of Management

View micro lessons

Leadership

View micro lessons

Building Effective Teams

View micro lessons

Decision-Making

View micro lessons

Delegation and Performance

View micro lessons

Organisational Culture

View micro lessons

Managing Strategy

View micro lessons

Managing Change

View micro lessons

Power and Politics

View micro lessons

Managing Marketing

View micro lessons

Creativity and Innovation

View micro lessons

International Management

View micro lessons

International HRM

View micro lessons

Managing Diversity

View micro lessons

Project Management

View micro lessons

Technology and Behaviour

View micro lessons

Entrepreneurship and Small Business

View micro lessons

Corporate Entrepreneurship, Social Entrepreneurship and University Enterprises

View micro lessons

Ethnic Minority, Family and Gender Entrepreneurship

View micro lessons

The Opportunity Recognition Process

View micro lessons

The Lean Start-Up and the Business Model

View micro lessons

Resource Acquisition and Resource Allocation

View micro lessons

Entrepreneurial Marketing, Sales, Marketing and Brands

View micro lessons

Finance, Crowd Funding and Venture Capital

View micro lessons

Planning for Growth and Global Expansion

View micro lessons

Disruptive Innovation and Frontiers in Entrepreneurship

View micro lessons

What is Innovation?

View micro lessons

Selecting Ideas

View micro lessons

The Financing and Management of Innovation

View micro lessons

Open Innovation

View micro lessons

Enjoy Learning

View micro lessons

Manage Your Workload

View micro lessons

Exploiting Entrepreneurship and New Ventures

View micro lessons

Resource Your Work

View micro lessons

Critical Thinking

View micro lessons

Appropriability and Intellectual Property

View micro lessons

Writing Essays and Assignments

View micro lessons

Exam Skills

View micro lessons

Markets for Technology

View micro lessons

Knowledge Creation to Optimise the Innovation Footprint

View micro lessons

Managing Global Innovation - Optimising Communication

View micro lessons

Strategy, Disruptive Innovation and Cost innovation

View micro lessons

Reverse Innovation and Cost innovation

View micro lessons

Creating the Change Intervention

View micro lessons

Introduction to Marketing

View micro lessons

Marketing and its Function

View micro lessons

The Marketing Environment

View micro lessons

Marketing Strategy

View micro lessons

Executing Change

View micro lessons

Relevant Leadership

View micro lessons

Marketing Planning and the Marketing Mix

View micro lessons

Planned Change, Emergent Change and Organisation Development

View micro lessons

Organisation Development with Appreciative Inquiry

View micro lessons

Segmentation, Targeting and Positioning

View micro lessons

Systematic Approaches to Delivering Change

View micro lessons

Sustainable Marketing, CSR and Ethics

View micro lessons

Consumer Behaviour and Consumption

View micro lessons

Brand Management

View micro lessons

Business to Business Marketing

View micro lessons

Decision-Making Approaches

View micro lessons

Services Marketing

View micro lessons

Rational Decision-Making

View micro lessons

Adaptive Problem-Solving

View micro lessons

Channel Supply Chain and Retail

View micro lessons

Creative Thinking

View micro lessons

Product Development and Dissemination

View micro lessons

Hofstede’s Model of National Culture

View micro lessons

Promotions, PR, Advertising and Direct Marketing

View micro lessons

Cultural Dimensions of Decision-Making

View micro lessons

Decision-making in remote teams

View micro lessons

Digital Marketing and Social Media Management

View micro lessons

Marketing Research and Insights

View micro lessons

Global Marketing Strategy

View micro lessons

Valuing Bonds and Stocks

View micro lessons

Investment Evaluation Using NPV Analysis

View micro lessons

Introducing Strategy

View micro lessons

The Importance of Strategic Planning

View micro lessons

Understanding the External Environment

View micro lessons

Understanding the Internal Environment

View micro lessons

Market Research for Strategy Analysis

View micro lessons

Operational Strategy and Competitiveness

View micro lessons

Business Level Strategy

View micro lessons

Corporate Strategy and Growth

View micro lessons

Internationalisation Strategy

View micro lessons

Actors, Power and Politics in Strategising

View micro lessons

Organisation, Structure and Strategy

View micro lessons

Human Issues in Strategising

View micro lessons

Technology Enabled Strategising

View micro lessons

Introduction to HRM

View micro lessons

Introduction to HRM

View micro lessons

People Management

View micro lessons

Sustainable Operations Management

View micro lessons

HRM Strategy and Planning

View micro lessons

Five Key Areas of Workplace Wellbeing

View micro lessons

Recruitment

View micro lessons

Managing in Organisations

View micro lessons

Selection

View micro lessons

Implementing a Wellbeing Programme

View micro lessons

Principles of Supply Network Management

View micro lessons

Welcome to Strategic Marketing

View micro lessons

Reward and Recognition

View micro lessons

The Business of Information

View micro lessons

Internet of Things, Industry 4.0 and Beyond

View micro lessons

Employee Engagement

View micro lessons

Five Principles for Implementing a Wellbeing Programme

View micro lessons

Operations Management: Case Studies

View micro lessons

Empowerment

View micro lessons

Making The Case for a Workplace Wellbeing Programme

View micro lessons

Emotions at Work

View micro lessons

Marketing and Corporate Strategy

View micro lessons

Organisational Development

View micro lessons

Competitor Analysis

View micro lessons

Performance Management

View micro lessons

The Design of Operations

View micro lessons

Customer Analysis

View micro lessons

Discipline and Grievance

View micro lessons

Process control, SPC and Six Sigma

View micro lessons

Employee Relations

View micro lessons

Strategic Marketing Planning

View micro lessons

Diversity and Equality

View micro lessons

Macro-Environmental Analysis

View micro lessons

International HRM

View micro lessons

Internal Analysis

View micro lessons

Introduction to Conducting Business Research

View micro lessons

The Marketing Mix – Product

View micro lessons

Planning Your Research

View micro lessons

The Marketing Mix – Pricing

View micro lessons

Identifying and Engaging with the Literature, Refining the Research Question

View micro lessons

The Marketing Mix – Distribution

View micro lessons

Collecting Qualitative Data - Both Primary and Secondary

View micro lessons

The Marketing Mix – Promotion

View micro lessons

Collecting Quantitative Data - Both Primary and Secondary

View micro lessons

The Marketing Mix – Branding

View micro lessons

Analysing Qualitative Data

View micro lessons

Market Segmentation The Short Term Marketing Plans

View micro lessons

Analysing Quantitative Data

View micro lessons

Global Strategies

View micro lessons

Presenting Qualitative Data

View micro lessons

Customer Care and Service

View micro lessons

Writing and Presenting Your Research

View micro lessons

Developing a Marketing Culture

View micro lessons

This Is Transition

View micro lessons

Mapping the Future

View micro lessons

This Is the Professional You

View micro lessons

Introduction to Accounting

View micro lessons

This Is You Leading

View micro lessons

Measuring and Reporting Financial Position

View micro lessons

This Is Collaboration

View micro lessons

Measuring and Reporting Financial Performance

View micro lessons

This Is Digital

View micro lessons

This Is Your Business

View micro lessons

Accounting for Limited Companies

View micro lessons

This Is Problem Solving

View micro lessons

Measuring and Reporting Cashflows

View micro lessons

This Is Global

View micro lessons

Analysing and Interpreting Financial Statements

View micro lessons

Transitioning to University

View micro lessons

The Relevance and Behaviour of Costs

View micro lessons

Survival Skills

View micro lessons

Full Costing

View micro lessons

Wellbeing

View micro lessons

Budgeting

View micro lessons

Enjoy Learning

View micro lessons

Sources of Finance: Managing Working Capital

View micro lessons

Manage Your Workload

View micro lessons

The Economy, the Markets and the Firm

View micro lessons

Discover Opportunities

View micro lessons

Time Value of Money

View micro lessons

International Study

View micro lessons

Valuing Bonds and Stocks

View micro lessons

Investment Evaluation Using NPV Analysis

View micro lessons

Alternative Investment Evaluation Criteria

View micro lessons

Decision Making and Project Analysis

View micro lessons

Sources of Corporate Financing

View micro lessons

Introduction

View micro lessons

Leadership

View micro lessons

Groups and Teams

View micro lessons

Communication

View micro lessons

Motivation

View micro lessons

Personality and Identity

View micro lessons

Decision-Making

View micro lessons

Organisational Structure

View micro lessons

Organisational Culture

View micro lessons

Organisational Change

View micro lessons

Power and Politics

View micro lessons

Technology and Behaviour

Micro-Lessons: Entrepreneurial Finance and Issuing Securities

Micro-Lessons: History of Management

Micro-Lessons: Leadership

Micro-Lessons: Building Effective Teams

Micro-Lessons: Decision-Making

Micro-Lessons: Delegation and Performance

Micro-Lessons: Organisational Culture

Micro-Lessons: Managing Strategy

Micro-Lessons: Managing Change

Micro-Lessons: Power and Politics

Micro-Lessons: Managing Marketing

Micro-Lessons: Creativity and Innovation

Micro-Lessons: International Management

Micro-Lessons: International HRM

Micro-Lessons: Managing Diversity

Micro-Lessons: Project Management

Micro-Lessons: Technology and Behaviour

Micro-Lessons: Entrepreneurship and Small Business

Micro-Lessons: Corporate Entrepreneurship, Social Entrepreneurship and University Enterprises

Micro-Lessons: Ethnic Minority, Family and Gender Entrepreneurship

Micro-Lessons: The Opportunity Recognition Process

Micro-Lessons: The Lean Start-Up and the Business Model

Micro-Lessons: Resource Acquisition and Resource Allocation

Micro-Lessons: Entrepreneurial Marketing, Sales, Marketing and Brands

Micro-Lessons: Finance, Crowd Funding and Venture Capital

Micro-Lessons: Planning for Growth and Global Expansion

Micro-Lessons: Disruptive Innovation and Frontiers in Entrepreneurship

Micro-Lessons: What is Innovation?

Micro-Lessons: Selecting Ideas

Micro-Lessons: The Financing and Management of Innovation

Micro-Lessons: Open Innovation

Micro-Lessons: Enjoy Learning

Micro-Lessons: Manage Your Workload

Micro-Lessons: Exploiting Entrepreneurship and New Ventures

Micro-Lessons: Resource Your Work

Micro-Lessons: Critical Thinking

Micro-Lessons: Appropriability and Intellectual Property

Micro-Lessons: Writing Essays and Assignments

Micro-Lessons: Exam Skills

Micro-Lessons: Markets for Technology

Micro-Lessons: Knowledge Creation to Optimise the Innovation Footprint

Micro-Lessons: Managing Global Innovation - Optimising Communication

Micro-Lessons: Strategy, Disruptive Innovation and Cost innovation

Micro-Lessons: Reverse Innovation and Cost innovation

Micro-Lessons: Creating the Change Intervention

Micro-Lessons: Introduction to Marketing

Micro-Lessons: Marketing and its Function

Micro-Lessons: The Marketing Environment

Micro-Lessons: Marketing Strategy

Micro-Lessons: Executing Change

Micro-Lessons: Relevant Leadership

Micro-Lessons: Marketing Planning and the Marketing Mix

Micro-Lessons: Planned Change, Emergent Change and Organisation Development

Micro-Lessons: Organisation Development with Appreciative Inquiry

Micro-Lessons: Segmentation, Targeting and Positioning

Micro-Lessons: Systematic Approaches to Delivering Change

Micro-Lessons: Sustainable Marketing, CSR and Ethics

Micro-Lessons: Consumer Behaviour and Consumption

Micro-Lessons: Brand Management

Micro-Lessons: Business to Business Marketing

Micro-Lessons: Decision-Making Approaches

Micro-Lessons: Services Marketing

Micro-Lessons: Rational Decision-Making

Micro-Lessons: Adaptive Problem-Solving

Micro-Lessons: Channel Supply Chain and Retail

Micro-Lessons: Creative Thinking

Micro-Lessons: Product Development and Dissemination

Micro-Lessons: Hofstede’s Model of National Culture

Micro-Lessons: Promotions, PR, Advertising and Direct Marketing

Micro-Lessons: Cultural Dimensions of Decision-Making

Micro-Lessons: Decision-making in remote teams

Micro-Lessons: Digital Marketing and Social Media Management

Micro-Lessons: Marketing Research and Insights

Micro-Lessons: Global Marketing Strategy

Micro-Lessons: Valuing Bonds and Stocks

Micro-Lessons: Investment Evaluation Using NPV Analysis

Micro-Lessons: Introducing Strategy

Micro-Lessons: The Importance of Strategic Planning

Micro-Lessons: Understanding the External Environment

Micro-Lessons: Understanding the Internal Environment

Micro-Lessons: Market Research for Strategy Analysis

Micro-Lessons: Operational Strategy and Competitiveness

Micro-Lessons: Business Level Strategy

Micro-Lessons: Corporate Strategy and Growth

Micro-Lessons: Internationalisation Strategy

Micro-Lessons: Actors, Power and Politics in Strategising

Micro-Lessons: Organisation, Structure and Strategy

Micro-Lessons: Human Issues in Strategising

Micro-Lessons: Technology Enabled Strategising

Micro-Lessons: Introduction to HRM

Micro-Lessons: People Management

Micro-Lessons: Sustainable Operations Management

Micro-Lessons: HRM Strategy and Planning

Micro-Lessons: Five Key Areas of Workplace Wellbeing

Micro-Lessons: Recruitment

Micro-Lessons: Managing in Organisations

Micro-Lessons: Selection

Micro-Lessons: Implementing a Wellbeing Programme

Micro-Lessons: Principles of Supply Network Management

Micro-Lessons: Welcome to Strategic Marketing

Micro-Lessons: Reward and Recognition

Micro-Lessons: The Business of Information

Micro-Lessons: Internet of Things, Industry 4.0 and Beyond

Micro-Lessons: Employee Engagement

Micro-Lessons: Five Principles for Implementing a Wellbeing Programme

Micro-Lessons: Operations Management: Case Studies

Micro-Lessons: Empowerment

Micro-Lessons: Making The Case for a Workplace Wellbeing Programme

Micro-Lessons: Emotions at Work

Micro-Lessons: Marketing and Corporate Strategy

Micro-Lessons: Organisational Development

Micro-Lessons: Competitor Analysis

Micro-Lessons: Performance Management

Micro-Lessons: The Design of Operations

Micro-Lessons: Customer Analysis

Micro-Lessons: Discipline and Grievance

Micro-Lessons: Process control, SPC and Six Sigma

Micro-Lessons: Employee Relations

Micro-Lessons: Strategic Marketing Planning

Micro-Lessons: Diversity and Equality

Micro-Lessons: Macro-Environmental Analysis

Micro-Lessons: International HRM

Micro-Lessons: Internal Analysis

Micro-Lessons: Introduction to Conducting Business Research

Micro-Lessons: The Marketing Mix – Product

Micro-Lessons: Planning Your Research

Micro-Lessons: The Marketing Mix – Pricing

Micro-Lessons: Identifying and Engaging with the Literature, Refining the Research Question

Micro-Lessons: The Marketing Mix – Distribution

Micro-Lessons: Collecting Qualitative Data - Both Primary and Secondary

Micro-Lessons: The Marketing Mix – Promotion

Micro-Lessons: Collecting Quantitative Data - Both Primary and Secondary

Micro-Lessons: The Marketing Mix – Branding

Micro-Lessons: Analysing Qualitative Data

Micro-Lessons: Market Segmentation The Short Term Marketing Plans

Micro-Lessons: Analysing Quantitative Data

Micro-Lessons: Global Strategies

Micro-Lessons: Presenting Qualitative Data

Micro-Lessons: Customer Care and Service

Micro-Lessons: Writing and Presenting Your Research

Micro-Lessons: Developing a Marketing Culture

Micro-Lessons: This Is Transition

Micro-Lessons: Mapping the Future

Micro-Lessons: This Is the Professional You

Micro-Lessons: Introduction to Accounting

Micro-Lessons: This Is You Leading

Micro-Lessons: Measuring and Reporting Financial Position

Micro-Lessons: This Is Collaboration

Micro-Lessons: Measuring and Reporting Financial Performance

Micro-Lessons: This Is Digital

Micro-Lessons: This Is Your Business

Micro-Lessons: Accounting for Limited Companies

Micro-Lessons: This Is Problem Solving

Micro-Lessons: Measuring and Reporting Cashflows

Micro-Lessons: This Is Global

Micro-Lessons: Analysing and Interpreting Financial Statements

Micro-Lessons: Transitioning to University

Micro-Lessons: The Relevance and Behaviour of Costs

Micro-Lessons: Survival Skills

Micro-Lessons: Full Costing

Micro-Lessons: Wellbeing

Micro-Lessons: Budgeting

Micro-Lessons: Enjoy Learning

Micro-Lessons: Sources of Finance: Managing Working Capital

Micro-Lessons: Manage Your Workload

Micro-Lessons: The Economy, the Markets and the Firm

Micro-Lessons: Discover Opportunities

Micro-Lessons: Time Value of Money

Micro-Lessons: International Study

Micro-Lessons: Valuing Bonds and Stocks

Micro-Lessons: Investment Evaluation Using NPV Analysis

Micro-Lessons: Alternative Investment Evaluation Criteria

Micro-Lessons: Decision Making and Project Analysis

Micro-Lessons: Sources of Corporate Financing

Micro-Lessons: Introduction

View

Welcome to the Collection

View

Are skills the key to success?

View

Would you like to be a manager?

View

Video Feature: What about managing people?

View

Test your knowledge!

View

Should we be ‘critical’ of management?

View

What's coming up in this collection?

Micro-Lessons: Leadership

View

What is leadership?

View

Video Showreel: What do leaders say?

View

Test your knowledge!

View

Video Feature: Leadership in theory

View

Trait Theory: How would you describe a leader?

View

Test your knowledge!

View

Are you task or people oriented?

View

Styles: Tell, involve or chillax?

View

Test your knowledge!

View

Can organisations train and develop leaders?

View

Contingency theory: Is context everything?

View

Path-goal theory: Is your road clear ahead?

View

Transformational leadership: The route to influence?

View

Test your knowledge!

View

Charisma: inspiring by passion?

View

Ethics: are leaders always good?

View

Authentic leadership: Can we just be?

View

Why is building trust incredibly important?

View

Will being a good follower develop your leadership?

View

Distributed leadership: can everyone lead?

View

The Global Leader

View

Leadership: Summary

View

Leadership: References

Micro-Lessons: Groups and Teams

View

What Will This Track Cover?

View

Video Case: Teamwork at PWC

View

Groups and Teams and How They Develop

View

Video Case: Is Psychological Safety the Key?

View

Test your Knowledge!

View

Is Teamwork Important in Practice?

View

Social Identity Theory: Why Belonging Matters

View

Early Research: The Hawthorne studies

View

What Do People Tell You When You Join a New Group?

View

Group Norms: Can Shared Expectations Help?

View

Why Groups Can be Insidious

View

Video Feature: The Psychology of Conformity

View

Why Do People Conform in Groups?

View

Groupthink: Why Do People Go Along with the Crowd?

View

Social Loafing: Fancy a Lazy Day?

View

De-individuation: It's Nothing to Do with Me

View

Balancing Roles: Does Belbin's Theory Work?

View

Summary: Key Points to Take Away

View

Reference List

Micro-Lessons: Communication

View

Communication: Introduction

View

Video Case Study: Communication at L’Oreal

View

Why is Communication Important?

View

Types of Communication

View

Models of Communication

View

Communication Processes

View

Media Richness

View

Communication Barriers

View

Cultural Differences

View

Organisational Communication

View

Structures and Communication

View

Employee Voice

View

Why do people engage in conflict?

View

Disputes and Conflict

View

Resistance and Consent

View

Conflict Resolution

View

Communication Methods

View

Procedures on Conflict

View

Mediation

View

Key Issues

View

Communication: Summary

View

Communication: References

Micro-Lessons: Motivation

View

Introduction to the Track

View

Video Case: Motivation at Anglia Water

View

Motivation: A Long Time Coming?

View

What are the key theories of motivation?

View

Maslow: Can I just have a bit more?

View

Existence + Relatedness + Growth

View

Two-factors: Does satisfaction matter?

View

Self-determination: make it your own!

View

Expectancy theory: Does effort count?

View

Equity Theory: Does fairness matter?

View

Goal-setting Theory

View

The Job Characteristics Model (JCM)

View

Putting Theories into Practice

View

Workplace Motivation

View

Summary

Micro-Lessons: Personality and Identity

View

Introduction

View

Why is it important?

View

Identity - Who am I?

View

Social Identity Theory: Who are we?

View

Understanding Personality

View

Personality Descriptions: Types vs Traits

View

Humanist Perspectives

View

Perception: Be careful of bias

View

How Do We Perceive?

View

Are Personalities Informed by the Environment

View

Making Sense of Things

View

Artificial Intelligence?

View

Implications for Businesses

View

Measuring Personality

View

Stereotyping & Bias

View

Your Life: Now vs Future

View

References

Micro-Lessons: Decision-Making

View

What is Decision-Making all about?

View

Video Case: Decision-Making at Aviva

View

Why is Decision-Making important?

View

Decision-Making in Organisations

View

Prescriptive Models of Decision-Making

View

Descriptive Models of Decision-Making

View

Explanatory Models of Decision-Making

View

Understanding Trade-Offs and the Decision-Making Process

View

Making Decisions as an Individual

View

Management Decision-Making

View

Group Decision-Making

View

Organisational Decision-Making

View

What are the Challenges of Decision-Making?

View

Skills Advice

View

Summary

View

References

Micro-Lessons: Organisational Structure

View

Case Study: Facebook

View

Introduction to Organisational Structure

View

Why is Organisational Structure Important?

View

What is Organisational Structure?

View

Video Feature: Work Specialisation

View

Are Structures Important?

View

Should we specialise employees' work?

View

Departmentalisation and Hierarchies

View

Tall or flat? Does authority matter?

View

Centralisation and Decentralisation

View

Types of Organisational Structure

View

Simple Structures: How do startups do it?

View

The Bureaucracy: Does it work?

View

Matrix Structure: Two bosses?

View

The Network Structure

View

Outsourcing

View

Choosing Structures: Part 1

View

Choosing Structures: Part 2

View

Summary

View

Reference List

Micro-Lessons: Organisational Culture

View

Introduction

View

Video Case Studies: Comparing Workplace Cultures?

View

Types of Organisational Culture

View

What is Organisational Culture

View

Why is Organisational Culture Important?

View

Organisation Founders & Leaders

View

Video Feature: Dysfunctional Culture

View

Models of Organisational Culture

View

Schein's 3 Level Framework: Level 1

View

Schein's 3 Level Framework: Level 2

View

Schein's 3 Level Framework: Level 3

View

Misalignment of Levels

View

Culture as a Management Tool

View

How does Disney socialise new staff?

View

Inappropriate Cultures

View

Can organisational culture be toxic?

View

Conclusions

View

References

Micro-Lessons: Organisational Change

View

Introduction

View

Video Case: Vodafone and Coronavirus

View

External Drivers of Change

View

Internal Drivers of Change

View

Types of Change

View

Change Analysis: Micro, Meso and Macro

View

Planned vs Emergent Change

View

Hard vs Soft Approach

View

Do people love or hate change?

View

Organisational Readiness

View

How do you feel about change?

View

Summary

View

References

Micro-Lessons: Power and Politics

View

Introduction

View

Can Building a Network Give you Influence?

View

Power, Influence and Authority

View

Sources of Power at Work

View

Centres of Power in the Workplace

View

Power in Relationships

View

Organisational Politics

View

Organisational Controls

View

Standards and Conduct

View

Misuses of Power: When power use goes wrong

View

Bullying and Harassment

View

Relationship Structures and Spheres of Influence

View

Conflict

View

Toxicity, Power, Influence and Politics

View

Knowledge or Influence (K/I)

View

Summary

View

References

Micro-Lessons: Technology and Behaviour

View

Introduction

View

Why is it Important?

View

Organisations: Contexts for Technology

View

Industrial Revolutions and Progress

View

Delivering Progress and Value

View

Social and Psychological Issues

View

Behavioural Approach

View

Organisational and Workplace Relationships

View

Changing Work Patterns

View

Service Design and Delivery

View

Technology Ethics

View

Conformity and Dissonance

View

Changing Habits

View

Sustainability

View

Valuing Technology

View

Technology and Development

View

Summary

View

References

Intro

Welcome to the collection on organisational behaviour!

Intro

How does university life relate to organisational behaviour?

Intro

Do you want to become a manager? Discover the key skills managers have.

Intro

How would you like to manage a team of people?

Intro

Test your knowledge!

Intro

Discover the importance of critical thinking, and how you can use it throughout this collection.

Intro

Find out what you’ll be learning in this collection.

Intro

Leadership is one of the most admired qualities in organisations. Understand what it is and how developing leadership skills can boost your career.

Intro

Discover ideas about what makes someone an effective leader.

Intro

Discover ideas about what makes someone an effective leader.

Intro

Discover ideas about what makes someone an effective leader.

Intro

Which traits determine a leader, and are they universal? Find out more in this micro-lesson.

Intro

Discover ideas about what makes someone an effective leader.

Intro

This micro-lesson focuses on behavioural theory, which suggests leadership behaviour can be learned and developed.

Intro

Learn more about the main leadership styles and their pros and cons.

Intro

Discover ideas about what makes someone an effective leader.

Intro

Leadership development is a big industry that keeps on growing. Find out why in this micro-lesson.

Intro

Contingency refers to the ability to adapt leadership styles to the situations. See how in this micro-lesson.

Intro

This micro-lesson covers Path-Goal Theory, which states that employee expectations have to be attended by their leaders.

Intro

A transformational leader sees beyond the bigger picture, inspiring motivation and commitment amongst followers.

Intro

Discover ideas about what makes someone an effective leader.

Intro

Charismatic leaders have a powerful effect on employees. Understand why in this micro-lesson.

Intro

There’s potential for transformational and charismatic leaders to have a ‘dark side’, making discussions around ethics important.

Intro

There are many theories about authentic relationships, some of which are explained in this micro-lesson.

Intro

Trust plays an important role in building relationships. Learn how it impacts on leadership.

Intro

A good leader will probably also know how to be a good follower. Discover the importance of followers in this micro-lesson.

Intro

In this micro-lesson, we learn about leadership where decision-making power is shared among a group. How do you think this works?

Intro

What does a global leader look like? Read this micro-lesson to find out more.

Intro

A summary of everything you’ve learned about leadership in this track.

Intro

A list of the references used in this track.

Intro

Learn about the importance of teamwork and what makes it so important for organisations and their employees.

Intro

Being able to work with people as part of a team is a core management skill involving new behaviours and attitudes which this micro-lesson explores in detail.

Intro

Here you will see a case study from Footprint Digital, which discusses the importance of Psychological Safety.

Intro

In this micro-lesson, we will discuss the numerous benefits to group and teamwork in the workplace and why teamwork is important.

Intro

There are a whole host of different phenomena that influence individual behaviour, perceptions and performance when within a team, and one of these is Social Identity Theory.

Intro

The studies discussed in this micro-lesson identifies the importance of group values and norms in the workplace.

Intro

Social representation theory identifies representations of values, beliefs and practices that are created and transformed through social knowledge and communication.

Intro

Group norms are the expected or assumed standards of behaviour required within a group, and in this micro-lesson, we look at the positives and negatives of Group Norms.

Intro

Here we explore the darker side of organisational behaviour, including the Stanford Prison and Milgram experiments.

Intro

Social conformity refers to the change in an individual’s attitude, belief or behaviour in response to real or imagined group pressure.

Intro

Groupthink is when the norm for consensus overrides the realistic appraisal of alternative courses of action.

Intro

Social loafing, also known as ‘free-riding’, refers to when individuals do less in a group than they would normally do on their own.

Intro

Individuals stop seeing themselves as individuals and therefore stop taking responsibility for themselves. This is known as De-individuation and will be explored in this micro-lesson.

Intro

The Belbin Team Roles are used by businesses to understand how to get the most out of their employee’s ability to work successfully in a group.

Intro

Summary for Teamwork.

Intro

References for Teamwork

Intro

This track will explore the main principles of workplace communication.

Intro

In this case study video, employees at L’Oreal discuss why good communication is so important.

Intro

Considering examples of what happens when communication is poor helps us to see why communication is so important.

Intro

Communication is as much about listening as it is about speaking or sending information.

Intro

How does information pass from one person to another, and how is the information received? There are several basic models which attempt to explain this process.

Intro

If you have a good understanding of the communication process, you will be able to communicate more effectively.

Intro

What makes a particular medium rich, and are rich media always better for communicating?

Intro

Why does communication fail? Learn about the different kinds of barriers that stop messages getting through effectively.

Intro

There are many communication aspects that can differ between cultures. Find out what they are in this micro-lesson.

Intro

Find out the difference between downward and upward communication flow, the way organisational communication is planned, and the way informal communication is used in organisations.

Intro

In this micro-lesson we discuss the ways in which organisational structure has a significant impact on communication.

Intro

Communication is essential to understanding organisational behaviour; methods and processes of communication have noticeable effects on the functions and performance of an organisation.

Intro

Conflict can occur between individuals, groups and departments within an organisation regarding issues such as work goals, tasks and how to perform them, wages and bonuses, conduct and interpersonal issues.

Intro

When we hear of ‘workplace conflict’ there is a tendency to assume it is involving an individual; it can be much wider than that.

Intro

Manifest conflict within organisations is less common than we’d expect, with employee resistance to management attempts to control and influence them representing the majority of conflict scenarios within organisations.

Intro

Conflict can be managed through a range of resolution approaches that aim to end the disagreement between the conflicting parties.

Intro

Communication strategies can keep staff informed of changes and strategies, staff engagement and providing updates on policies and procedures.

Intro

There are some organisational strategies for resolving employee conflict which usually are referred to as disciplinary or grievance issues.

Intro

In addition to the organisational approaches for conflict resolution, mediation, ACAS and employment tribunals can play a part in resolving workplace disputes.

Intro

There are a number of issues related to communication and conflict in the workplace which prevent organisations from successfully implementing strategies and approaches.

Intro

A summary of everything you’ve learnt about communication in this track.

Intro

Find the references used in this track here.

Intro

Motivation is a fundamental building block in understanding employees at work, and how to manage them.

Intro

Motivation: A Brief History.

Intro

Key theories of motivation, how they work and how they could be used by management.

Intro

Maslow’s Hierarchy of Needs: Why do we keep aiming for more and more?

Intro

Alderfer’s (ERG) model

Intro

Why do some people love their job, but dislike their employer?

Intro

Why do we sometimes start out not wanting to do something, but end up really enjoying it?

Intro

Why do people put different efforts into the same task?

Intro

Equity and fairness as important motivators because employees place value upon experiencing both in the workplace.

Intro

Goal-setting theory is widely used in businesses today as a technique for motivating employees.

Intro

The Job Characteristic Model (JCM) links the work context with employees’ psychological states.

Intro

Who do you think is responsible for motivation at work: the organisation, managers, or employees themselves?

Intro

Changing models for work and work structure.